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Melissa D. Binde
16509 SE 21st Pl
Bellevue, WA 98008
 (sorry for the graphical email address; it's to deter spam)
http://www.mbinde.com/resume/
This is intentionally not my full resume. If you have received this from a recruiter, with or without this message attached, then it was sent without my consent.
I am a strong manager and individual contributor with a track record of
driving significant changes in an organization. I have an understanding
of infrastructure systems architecture and operations, a knowledge of
software design, and management skills which enable me to lead the
design and implementation of scalable, flexible, operationally sound,
end-to-end software solutions that meet business requirements.
Experience
Manager, Software Development; Amazon.com, Seattle, WA
Infrastructure Software
September 2000 - present
Managed and led a team of 3-14 developers to drive
significantly higher availablity, security, and accountability
into our operations infrastructure.
Conceived and drove multiple projects with annual NPV's of
over 1MM, including operating system configuration, package
management, and software release management. Allow Amazon's
infrastructure to scale from hundreds to thousands of servers
around the world with a decrease in support staff headcount.
Met multiple internal and external commitments and led several
cross-functional projects to delivery.
Designed an IT operations management framework to integrate
all operational management software into a coherent suite of
applications.
Designed and delivered a cross-functional, technology-neutral,
enterprise-wide dependency database that would allow us to
leverage the information in the database to create
activity-based-cost models.
Senior Software Developer; Amazon.com, Seattle, WA
Infrastructure Tools
April 1999 - September 2000
Conceived, justified, and designed a configuration management
system to manage the OS and software installation and
configuration of thousands of UNIX hosts in a heterogeneous
UNIX environment (Digital UNIX, Solaris, HP-UX, and
Linux.)
Designed and delivered a comprehensive suite of systems
administration management tools (~70,000 lines of code). Used
those tools to design, justify to our senior technical and
financial management, and implement a new desktop
environment of 600 desktops that required 1/4 of a sysadmin for
maintenance (down from 2-3), and cost 95% less than the previous
architecture, saving $1MM each year.
By automating routine configuration tasks, this suite of tools
also enabled Amazon to migrate more than one thousand servers
from Tru64 UNIX to Linux in only three months. This migration
project was one of the cornerstones of Amazon's profitability.
Software Developer; Amazon.com, Seattle, WA
Fulfillment Center Software
Jun 1998 - April 1999
Helped write, support and maintain all the software used in
Amazon.com's warehouses. Coded in Perl, C/C++, and
Postscript on Tru64 UNIX.
Initiated first proactive monitoring of Amazon's Fulfillment
Centers by writing a set of tools that are still in use,
expanded but largely unchanged, five years later.
Led parts of our internationalization efforts, as we expanded
into Germany and the UK.
Freelance Reviewer; Addison-Wesley-Longman
Oct 1997 - present
Technical content and marketing reviews of books on security,
systems administration, and software development, including
being one of the technical editors on the highly-popular The
Practice of System and Network Administration
(Limoncelli/Hogan, ISBN 0201702711)
Education:
B.A., Computer Science/Religious Philosophy, Swarthmore College, PA.
Professional:
Member of Usenix, ACM, and AWC
Member of LISA '97 and LISA '98 program committees
Technical reviewer for Addison-Wesley-Longman
Skills Keywords:
leadership, management, technical and business presentations,
process and design documentation, project management, change,
cross-functional projects and coordination, training and
mentoring
Technical Keywords:
distributed site management, infrastructure scaling, hardware
environment architecture, automated systems management,
systems administration, software porting
Languages:
C, C++, Perl/OO-Perl, sh/ksh/bash, SQL, some postscript
Platforms:
Linux, HP-UX, Solaris, Tru64 UNIX
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